Warranty Senior Specialist

KIA has a long history of making cars, for over 75 years, we have been putting people on the move. We have proudly delivered solutions that help people move from one location to another, connecting them with each other, and bridging physical and emotional distances between them. As you can see, movement has always been at the heart of our brand, and moving people at the core of our business, and it will remain like this in the future.

Overview of the position :

This role is dedicated to managing and optimizing all documentation and support processes for export warranties. It is essential for ensuring that materials, documents, and procedures related to warranties—especially for international markets—are well-organized, efficient, and meet quality standards.

Typical tasks :

• Analyze and optimize the documentation process for warranty exports.
• Create weekly demand forecasts for production, general approvals, RFAs, and purchase orders.
• Manage and analyze literature inventory and track material deliveries.
• Evaluate the performance of suppliers involved in warranty and export processes.
• Develop and control the budget plan for literature, and coordinate requests for new export markets.
• Register new export markets and support warranty activities in more than 50 countries.
• Implement and monitor expense control measures related to warranty activities.
• Perform strong data analysis to support decision-making and process improvements.

Qualifications :