Sr. Account Manager

Please note : All resumes must be submitted in English, as the hiring process will be conducted in English.

SUMMARY

The Sr. Account Manager (fluent in Spanish and English) is responsible for leading business results across Central America and South America including sales volume, spending within budget and share growth. This role will be the lead contact with customers and has significant internal collaboration. The position indirectly leads a cross functional team to develop long term plans based on insight, impact shelving / distribution modifications, and execute pricing / promotion tactics to enable goal delivery. This role requires the execution in both eCommerce and brick and mortar environments.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

• Responsible for achieving profitable sales and share growth in alignment with sales plan goals / objectives.
• Primary contact on items relating to daily operations of the business.
• Work with Retail and Ecommerce accounts to fully understand the levers of driving sales within their platforms, including content to build and execute an effective JBP.
• Maintain an effective working knowledge of external market factors, including competitive information, technology trends, retailer initiatives, pricing etc. in order to make educated account decisions and product recommendations to grow the business.
• Work with internal and external peers around the globe to share and apply best practices for maximizing sales, managing relationships, reporting, driving supply chain efficiencies, and other aspects of the business.
• Achieve merchandising objectives, new item acceptance and budget adherence.
• Develops long-term strategic growth plans with new and prospective customers to enable sustained growth after year 1.
• Develop effective and productive relationships within all levels of customer, as well as with cross-functional teams.
• Work with cross functional / sales business unit resources to develop execution plans that align with the sales business unit strategies.
• Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans.
• Comfortable negotiating and ensuring delivery of agreed upon metrics and contract value; secure terms for contracts, with the ability to bargain and negotiate concessions in the interest of parsing out a final contract containing terms by which all parties agree to abide.
• Develop and implement short and long-term eCommerce growth strategies to increase sales and profits, including analysis of product mix, pricing, promotions, and consumer trends.
• Lead development, monitoring, and analysis of sales forecasts and related data, including profitability, rate of sale, promotional performance, etc.

QUALIFICATIONS & EXPERIENCE

EDUCATION & SKILLS

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS

WORK ENVIRONMENT