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▷ [Aplica ya] Customer Service Specialist...

▷ [Aplica ya] Customer Service Specialist...

Tata Consultancy ServicesTequisquiapan, MX
Hace más de 30 días
Descripción del trabajo

Role : Customer Service Representative

Role Type : Full time,

On-site Location : Queretaro, Mexico

Key Skills :

  • Advanced English communication skills
  • Proven Customer Support experience or experience as Client Service Representative
  • Ability to appreciate the customers’ perspective showing empathy.
  • Active listening to fully engage the customer with their concerns.
  • Ability to multi-task
  • Computer and online navigational ability to multi-task during customer interactions with multiple systems and resources
  • Understand policies and procedures and communicate them professionally to the customer.
  • Acknowledging and resolving customer complaints / concerns
  • Listen to customers’ concerns, maintain a positive attitude and calmly respond to customers’ complaints, issues and questions
  • Resolve customers’ concerns and answer customers’ questions to your best ability
  • Able to manage stressful situations in customer Service

Person Specification :

  • Minimum High school Diploma
  • Minimum 1 year of Customer Service Experience
  • Advanced proficiency in English
  • Available for full-time work
  • Crear una alerta de empleo para esta búsqueda

    Customer Service • Tequisquiapan, MX

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