Customer Service RepresentativeWe are seeking a skilled and empathetic Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.The ideal candidate will possess excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment. You will be required to handle multiple customer interactions simultaneously, utilizing your strong problem-solving skills to resolve complex issues.Key Responsibilities : Respond to customer inquiries and complaints in a timely and professional mannerResolve customer issues through active listening and effective problem-solvingProvide accurate and helpful information to customersMaintain a positive and courteous demeanor in all customer interactionsRequirements : Bachelor's Degree : High school diploma or equivalent requiredExperience : Minimum 1 year of customer service experienceLanguage Skills : Advanced English proficiencySchedule : Full-time schedule availabilityWe offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Customer Experience Specialist • Guadalajara, Jalisco, MX