As a key member of our team, you will be responsible for delivering exceptional customer experiences.
Key Responsibilities :
- Communicate effectively with customers via phone, email, and chat to resolve their queries and issues.
- Provide accurate and up-to-date information on our products, pricing, and availability to ensure seamless customer interactions.
- Collaborate with internal departments to meet customer needs and exceed expectations.
- Manage data entry across various platforms with precision and efficiency.
Qualifications :
A minimum of 1 year of relevant work experience in a customer-facing role.Excellent communication, verbal, written, and interpersonal skills to build strong relationships with customers.Ability to multitask, prioritize tasks, and manage multiple projects simultaneously.