Manufacturing Applications Support Specialist

Your JobAre you passionate about technology and eager to grow your career in application support?

Join our Enterprise Technical Support team as a Junior Application Support Specialist focused on Product Development (PD) tools like Teamcenter (PLM), Polarion (ALM), Siemens NX, and more.

You'll support engineering teams across the globe and help keep mission-critical tools running smoothly so innovation can thrive.

This is a perfect opportunity for someone early in their IT or systems career who wants hands-on experience with enterprise systems in a high-impact, collaborative environment.Our TeamWe provide Tier 2 (L2) support to engineering teams worldwide, ensuring that mission-critical tools operate smoothly to foster innovation.What You Will DoProvide Tier 2 (L2) support for key Product Development (PD) tools : Teamcenter, Polarion, and other engineering applications.Test, troubleshoot, and validate updates or new functionality.Help users resolve issues through strong problem-solving and clear communication.Make minor configuration changes and support small scripting or automation enhancements.Assist with report design and delivery to support business needs.Participate in root cause analysis for recurring issues.Work with global IT and infrastructure teams to resolve technical challenges.Support desktop applications and provide general engineering IT support as needed.Train peers and document resolutions to build knowledge across the team.Who You Are (Basic Qualifications)Experience supporting enterprise applications, IT systems, or working in IT support.Foundational understanding of product development tools or enterprise systems.Strong troubleshooting, communication, and collaboration skills.Desire to learn and grow in a dynamic, global team environment Preferred.What Will Put You AheadExposure to Teamcenter, Polarion, or other engineering apps (AutoCAD, NX, SolidWorks, Creo, Altium, etc.)Some experience with reporting tools, log analysis, and backend system supportFamiliarity with ITIL, infrastructure coordination, or desktop support.Bachelor's degree in Information Systems, Engineering, or related field (or equivalent experience).

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.Who We AreKoch Industries creates and innovates a wide spectrum of products and services that make life better.

Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more.

Headquartered in Wichita, Kansas, Koch employs 122,000+ employees across the globe.At Koch, employees are empowered to do what they do best to make life better.

Learn how ourbusiness philosophyhelps employees unleash their potential while creating value for themselves and the company.