HCP Engagement Omnichannel Manager

Your activities :

• Establishes and orchestrates HCPs touchpoint activation process.
• Identifies, evaluates and builds best practice HCP activation tools with a high sense of ROI.
• Setup and execution of selected channels according to multi-channel mix (technical execution).
• Administrator / owner of digital tool / platforms like IQVIA CRM / OCED / others internal.
• Provides analytics and KPIs to evaluate existing campaigns and give concrete suggestions for further actions.
• Provides analytics business KPIs like sell out (ATV / K Knobloch), Prescription MS (Close Up).
• Liaises with external service providers and HCP communication platforms to drive penetration.
• Manages agency and vendor relationships and ensures that 3rd parties have what they need to deliver contracted multichannel services.
• Ensures and drives key internal and external stakeholder alignment.
• Be responsible for scouting new trends and spread them with relevant cross functional team members

Your skills :