Senior Enterprise Operations Engineer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Enterprise Operations Engineer

TC Admin File Transfer specialist will be responsible for the configuration of File Transfers for MasterCard. This is a 2nd level / IT support position. Assist with the day-to-day support functions for File Transfers, which include frequent communication with Customers and Internal Support Teams. Support includes working with Vendor Products and MasterCard developed solutions.

Overview

• Support File Transfers with our customers
• To Support the Operations Command Center as a Level 2 support
• To establish connectivity for File Transfers in support of our application teams
• Communicate with our customers on the requirements for setting up file transfers
• Ensure timeliness of delivery of the transfers and resolve any issues that arise.

Role

All About You

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

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