Human Resources Operations Specialist

Job Summary

The HR Operations Partner II – Mexico plays a critical role in delivering HR operational excellence for employees across Mexico while also supporting broader HR services throughout North America. This role is accountable for the effective execution of core HR operational processes—including onboarding, background checks, training compliance, and HR data management—while delivering responsive and professional employee support through regional HR service channels. Serving as the primary point of contact for local HR operations, the incumbent ensures compliance with national labor regulations, promotes consistency in process execution, and maintains alignment with regional and global HR standards. This position reports directly to the Senior HR Operations Manager, North America, and follows a hybrid work model.

Duties and Responsibilities

HR Operations – Mexico

• Manage the full onboarding process, including pre-employment documentation, start date coordination, and new hire orientation facilitation.
• Oversee background checks and employee status changes (e.g., intern-to-employee conversions) to ensure accuracy, confidentiality, and compliance.
• Maintain and safeguard employee physical files in accordance with local labor laws and audit standards.
• Monitor mandatory training compliance and collaborate with vendors and internal committees to ensure adherence to local regulations.
• Serve as the primary contact for HR-related inquiries via the myHR Mexico inbox, providing timely and policy-aligned resolutions.
• Coordinate local committee activities, engagement events, and wellness initiatives, ensuring proper documentation and participation.
• Act as the Mexico HR Operations SME, advising on local regulatory requirements and ensuring alignment with regional and global HR processes.

HR Operations Support – North America

Basic Qualifications

We offer

Consider that this position requires availability to go to the office 2 times per week.