Director Privacy Operations Tijuana - Guadalajara Mx (Hybrid)

Insulet started in 2000 with a mission to enable our customers to enjoy simplicity, freedom, and healthier lives through our Omnipod product platform.

Over the last two decades, we have improved the lives of hundreds of thousands of patients with innovative, wearable, waterproof, and lifestyle-friendly technology.We are seeking highly motivated, performance-driven individuals to join our expanding Privacy Operations team.

Our success depends on hiring talented people guided by shared values who exceed customer expectations.Company OverviewFounded in 2000, Insulet aims to provide simplicity, freedom, and healthier lives via our Omnipod platform.

We have significantly impacted patients with insulin-requiring diabetes worldwide and are experiencing rapid growth and global expansion.We are looking for motivated, performance-driven individuals to be part of our Privacy Operations team, supporting our global growth.

We value shared principles and a commitment to exceeding expectations.Position OverviewThe Privacy Operations team is part of Insulet's Security and Privacy Operations (SPO) within the Technology organization.

The team manages daily privacy activities and collaborates with product and franchise teams to embed privacy by design.

Working with Information Security, Data Protection Officers, and Legal Counsel, you will ensure personal information is protected and processed according to customer and regulatory standards, impacting our products and business processes.ResponsibilitiesLead a small team of privacy professionals focusing on privacy operations excellence, including handling data subject requests, privacy incident management, vendor due diligence, and privacy impact assessments.Drive privacy program maturity initiatives and prepare for new regulations and market expansion.Provide privacy guidance to HR, finance, customer support, marketing, sales, legal, and technology teams in line with Privacy by Design policies.Manage privacy risks, develop risk registers, and implement risk reduction strategies with business partners and product teams.Develop and maintain privacy policies and procedures in coordination with management, legal, and engineering teams.Identify and implement improvements to Insulet's global privacy program, including tooling and privacy-enhancing technologies.Key Decision RightsDevelop privacy policies and procedures aligned with SPO leadership strategies.Serve as the primary liaison for internal teams on privacy operations and privacy by design.Conduct privacy reviews of systems, vendors, and processes.Required Skills & BehaviorsPassion for MedTech innovation and data privacy.Ability to work independently on complex privacy topics, utilizing analytical skills and judgment.Strong relationship-building and communication skills across global teams.Motivate others to develop products and processes aligned with privacy principles.Skills & ExperienceDeep understanding of privacy principles, global data protection regulations, and technical privacy techniques.Ability to learn new technologies and system architectures quickly.Excellent communication skills at all levels, from executive meetings to technical discussions.Education & ExperienceProfessional privacy certifications (e.g., CIPP, CIPM, CIPT) or Privacy Engineering certification.Minimum of 8+ years' privacy experience in regulated industries (life sciences or tech preferred).

Proven leadership in privacy teams and strategic initiatives.Bachelor's degree in Computer Science, Privacy Law, IT, or related fields.Additional InformationThe role is hybrid, based at our Mexican offices, preferably in Tijuana.Travel estimated at 5%, flexible based on business needs.This position requires on-site work at least three days per week at an Insulet office.

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