Customer Service Representative Job Overview
The ideal candidate excels at interacting with customers and resolving issues proactively.
Key Responsibilities :
- Communicate effectively with customers via phone, email, and chat platforms.
- Provide knowledgeable answers to questions about products, pricing, and availability.
- Collaborate with internal departments to meet customer needs efficiently.
- Perform data entry across various digital platforms.
Required Skills and Qualifications :
At least 1 year of relevant work experience in a customer-facing role.Excellent communication skills and strong verbal, written, and interpersonal abilities.Ability to multitask, organize, and prioritize tasks effectively.