Field Service Engineer

Overview

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

Responsibilities

• Provide remote technical support to users.
• Install, adjust, repair, and perform preventive maintenance on Komax equipment both at Komax facilities and at customer factories.
• Prepare and execute runs on Komax equipment according to customer-supplied specifications.
• Keep CRM system records up to date when communicating with customers.
• Maintain work areas clean and organized.
• Perform other assigned activities.
• Focus efforts on achieving the objectives set for each period.
• Comply with company policies and procedures established within the Quality Management System.
• Identify necessary parts to carry out repairs on Komax equipment.
• Prepare service visit reports.

Do you have any questions?

For further details, please contact :

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