Datacenter Ops Technician, DCC Communities

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team.

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.

Key job responsibilities
• Experience working in a Data Center environment
• Understanding of network design, protocols and troubleshooting.
• Understanding of storage devices.
• Experience in Hardware diagnostics and repair.
• Software installation and configuration.
• Experience managing work and priorities through a ticketing system
• rotational Shiftwork


About the team
Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

BASIC QUALIFICATIONS

- High school or equivalent diploma
- 2+ years of computer hardware troubleshooting and repair experience
- 2+ years of computer networking experience
- 1+ years of data center experience
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
- Can lift and rack equipment up to 40 pounds

PREFERRED QUALIFICATIONS

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Our inclusive culture empowers Amazonians to deliver the best results for our customers.