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OTR Manager Jr.

OTR Manager Jr.

AmazonEl Salto, Jalisco, Mexico
Hace 19 horas
Descripción del trabajo

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At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world, and we distribute millions of products each year to our loyal customers.

Amazon is seeking an OTR Manager Jr. based in Jalisco, MX. You will be part of the Amazon Logistics team, responsible for the day-to-day management of the delivery station, overseeing on-the-road operations that focus on the delivery of Amazon orders directly to customers.

You will lead a team of Process Assistants and Delivery Service Partners in daily management of the delivery station, including operational reviews, training sessions, assigning job duties, and communicating with DSPs, including owners and representatives.

Responsibilities (incl. but not limited to)

  • Promoting a culture of safety
  • Ensuring that people are properly trained and their needs are addressed so they can focus on their jobs
  • Supporting and assigning job duties to process assistants
  • Adapting to sudden changes and growth according to operational necessities
  • Tracking & monitoring sorting operations and driver dispatch
  • Helping with in-station operations : receiving, scanning, lifting, and moving shipments up to 25 kg

Key job responsibilities

  • Manage staff, resources, consumables and key metrics for the delivery station.
  • Coordinate operative meetings, communicate with support areas, handle proper escalations, and analyze data.
  • Ensure proper operations, plan shifts, audit plans, and execute last-mile operations.
  • A day in the life

  • Conduct Gemba walks and audits plans
  • Manage shift start-up
  • Execute safety audits, walks, and stand-up meetings
  • Verify daily operations plan, volume, staff attendance, and route planning
  • Engage with associates, complete performance audits, and conduct quality inspections
  • Complete reports (Daily Ops Plan, Shift Recap Board, End of Shift Report) and address any discrepancies in reporting tools
  • Hold end-of-shift meetings with leadership team to review performance opportunities and establish necessary action plans
  • Perform shift handoff to incoming Shift Manager (in person or email) and create next-day plans
  • About The Team

    Inclusive team culture. At Amazon we embrace our differences and are committed to furthering an inclusive culture of collaboration, partnership, and shared excellence. We host annual and ongoing learning experiences.

    Work Life Balance. We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between work and personal lives.

    Mentorship & Career Growth. Our team supports new members. We have a broad mix of experience levels and tenure. We celebrate knowledge sharing and mentorship. We care about your career growth and strive to assign projects that will help each team member develop into a better‑rounded professional.

    Basic Qualifications

  • High school or equivalent diploma
  • Work rotating shift schedules and variable days off
  • 2+ years of relevant work experience
  • 1+ years of people management experience
  • Basic English (A2)
  • Preferred Qualifications

  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Knowledge of Lean Manufacturing
  • 3 years of previous experience in Operations
  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.

    Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

    Job ID : A3112377

    Seniority level : Mid‑Senior level

    Employment type : Full-time

    Job function : Management, Distribution, and Supply Chain

    Industry : Software Development

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    Manager • El Salto, Jalisco, Mexico

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