Professional Services Consultant - Americas

Professional Services Consultant - Americas

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Innovative Systems, one of the most trusted global providers of data quality, compliance, and data matching technologies has openings for exceptional technically‑skilled Professional Services Consultants to implement Innovative’s solutions for enterprises across North America and Latin America, and possibly other parts of the world.

Innovative has over 50 years of successful experience delivering high‑quality solutions that are known for being fast, accurate, and scalable. Our solutions are used by enterprises in over 60 countries for data cleansing, name and address matching and screening to identify potential money laundering and terrorist financing threats – helping to keep us all a bit safer.

About this position

You will use your strong technical expertise and understanding of full Software Development Life Cycle ( SDLC ) to implement and configure Innovative’s proprietary data quality, data matching and compliance solutions on premise and in SaaS environments. Prior software implementation and data migration experience are desired.

This position is based in Mexico with the ability to work remotely. Please note : travel of

10-50% may be needed domestically and internationally.

What you will be doing

Our Professional Services Consultants are multi‑faceted individuals who have strong technical expertise and understanding of data, databases, and data migration. You will perform a mix of technical and client‑facing activities from pre‑sales to product configuration, implementation, and post‑project hand‑off and possibly data migrations.

• Execute all facets of the software and services delivery life cycle from pre‑sales support through product configuration, testing, training, integration, and implementation
• Collaborate with sales and other internal teams to understand and learn about prospective client needs
• Design and deliver effective product presentations and technical demonstrations during the sales cycle so clients understand how Innovative’s products solve their business problems and create value for them
• Assist with development of product justifications such as use case projects and proof of concepts (POCs)
• Consult with clients; analyze and develop understanding of their data and product / customization needs
• Implement Innovative’s technology in various environments; on‑site, remotely (SaaS) or hybrid
• Utilize software application programming and tools to integrate Innovative’s solutions within client’s resident systems and processes
• Configure and when needed, customize Innovative’s software to align the with client needs
• Provide consulting and client training, on‑site or remotely
• Use batch processes to integrate Innovative’s products into client processes
• Perform testing to ensure product implementation meets or exceeds performance and quality standards
• Provide client support until post‑implementation hand‑off to Innovative’s support (Customer Success) team

What skills and experience do I need

Experience with SQL, C, Java and other related programming languages and web services are essential. Fluency in both Spanish and English is required ; Portuguese and other languages are a plus.

It’s a plus if you have

About us

Innovative Systems is one of the world’s most trusted providers of best‑of‑breed data quality and compliance solutions. Our data quality solutions cleanse and link data to identify meaningful connections for a centralized‑view of customers and do so as a standalone solution or in conjunction with our risk / compliance solutions.

FinScan® , one of our most recognized products, is used by our clients in over 50 countries to identify potential money laundering and terrorist financing threats – helping to keep us all a bit safer.

We give you a fast‑paced, entrepreneurial environment with lots of challenge, generous time off, private medical insurance, and an environment that provides you with autonomy, flexibility, superb mentoring, and colleagues that are among the brightest, most supportive and friendly anywhere.

Innovative's world headquarters is in Pittsburgh, Pennsylvania, USA. Our regional offices are in London, UK; Mexico City, Mexico; Dubai, UAE, and São Paulo, Brazil.

Innovative is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting and Software Development

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