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Account Manager & Account Executive

Account Manager & Account Executive

AzumoMexico City, CDMX, MX
Hace 11 días
Tipo de contrato
  • Teletrabajo
  • Quick Apply
Descripción del trabajo

We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role is 60% farming (nurturing and growing existing accounts) and 40% prospecting & closing (converting prospects into new clients).

Account Management - Farming (60%)

  • Relationship Ownership : Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor
  • Account Growth : Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services)
  • Client Success : Conduct regular check-ins, business reviews, and strategic planning sessions with current clients
  • Issue Resolution : Monitor client satisfaction and proactively address any concerns or challenges
  • Collaboration : Partner with delivery teams to ensure project success and identify future technology needs
  • Contract Management : Manage renewals and negotiate expanded scopes of work
  • Referral Generation : Leverage satisfied clients for referrals and introductions to new prospects
  • Account Analytics : Track and report on account health metrics and growth opportunities

Business Development - Prospecting & Closing (40%)

  • Lead Conversion : Transform qualified leads and prospects into signed contracts
  • Discovery & Needs Assessment : Conduct thorough discovery calls to understand client pain points and requirements
  • Solution Presentation : Deliver compelling presentations that connect technical solutions to business outcomes
  • Proposal Development : Collaborate with technical teams to create accurate project scopes and competitive proposals
  • Contract Negotiation : Navigate pricing discussions, terms, and project timelines to successful closure
  • Requirements

    Must Have :

  • 3-5 years B2B account management and sales experience
  • Previous work at software development companies (internal products or client services)
  • Strong IT background and understanding of agile development practices
  • Advanced written and verbal English communication skills
  • Executive presence and ability to present to C-level stakeholders
  • Proven track record growing accounts and closing new business
  • Nice to Have :

  • Project management experience
  • Technical background with modern development technologies
  • Enterprise account experience ($100K+ contracts)
  • Existing industry network
  • Benefits

  • Paid time off (PTO)
  • U.S. Holidays
  • Training
  • Udemy free Premium access
  • Mentored career development
  • Free English Courses
  • Profit Sharing
  • $US Remuneration
  • Crear una alerta de empleo para esta búsqueda

    Account Manager • Mexico City, CDMX, MX

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