Overview
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The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
Responsibilities
- Manage a team of Product Managers and / or multiple teams to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
- Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
- Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
- Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
- Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
- Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
- Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
- Drive achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
- Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
- Lead innovation by working with external partners / alliances to develop products, manage ongoing relationships, and prepare agreements
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications
15+ years of relevant experience8-10+ years of managerial experienceBroad and diverse function experience in marketing, credit, acquisitions, product development and analyticsAbility to work under pressure and manage deadlines or unexpected changes in expectations or requirementsAbility to work unsupervised and adjust priorities quickly as circumstances dictateConsistently demonstrates clear and concise written and verbal communicationDemonstrated analytical skillsDemonstrated problem-solving and decision-making skillsConsistently demonstrates clear and concise written and verbal communicationAbility to work in a team-oriented environmentEducation
Bachelor’s degree / University degree or equivalent experienceMaster’s degree preferredJob Responsibilities
Define, maintain up to date and drive execution of the strategy for our Domestic Payments and Receivables businessCreate and deliver on annual financial plan so that Domestic Payments and Receivables keeps gaining market shareContinuous improvement of our solution suite, focused on value added servicesIdentify new opportunities to continue expanding our offeringMaintain a roadmap to deliver new product featuresEnsure Domestic Payments and Receivables Product offering is competitive in service, function and priceDefine and adjust the P&L and business model for Domestic Payments and ReceivablesMonitor KPIs and drivers to assess performance of our productsLeverage technology to automate the network and connect with Citi's information systemsFoster commercialization, supporting deals and tracking execution of our pipelineResearch competitive landscape, industry trends, client needs, and drive success transfer to close gaps, develop and optimize network, alliances & partnershipsEstablish the operating model for all products : processes, service model, implementation model, data requirementsMaintain all products in compliance with regulations, internal policies and our Risk & Control frameworkWork with the Payments & Domestic Payments and Receivables Head to continue growing the business.Work in partnership with Digital Channels, Liquidity Management Services, Trade, Operations, Technology, Sales, Implementations, Service, Compliance, Risk and othersto continuously improve the networkto continuously improve the client experienceto provide an end-to-end view of the businessQualifications
Deep understanding of the Domestic Payments and Receivables business, products & marketsProduct Management. Minimum experience of 5 years.Strong problem solving and analytical skillsStrong influencing skills, primarily with a non-directly managed team.Solid client interaction skills especially with large global organizations as customersProven track record of delivering results, recognized execution skillsStrong written & verbal communication and interpretation skillsFluency in English and SpanishNote : Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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