Learning Program Manager Intern, AUTA

The Mexico L&D team is looking for a Learning Program Manager Intern to help run our training programs for associates and managers. These include soft-skills and technical training as well as leadership programs. You will help plan each program keep it on schedule across sites track how it is performing and make sure delivery stays high quality with minimal disruption to operations. You will be matched to a manager and a mentor and will own a program-management project from start to finish.

Key job responsibilities
Help manage training programs for associates and managers including soft-skills technical and leadership training

Build and maintain program plans trackers and timelines that minimize disruption to operations

Track program KPIs and report on rollout progress and program performance

Coordinate across learning teams operations and central stakeholders to keep programs on schedule

Prepare training capacity and rollout materials and help audit delivery quality

Support strategic projects by researching synthesizing findings and preparing read-outs

Present progress risks and recommendations to stakeholders

A day in the life
Your morning starts with a stand-up on an active training program where you update the tracker and flag any site at risk of falling behind. You spend part of the day coordinating with trainers and operations leaders to schedule sessions around production needs and part of it pulling KPIs to show how the program is the afternoon you work on a strategic project such as how a program that runs in one business line could scale to another and prepare a short summary for your manager. You close the day with your mentor and other interns. The role is a mix of meetings coordination and problem-solving aimed at delivering training programs at scale.

- Currently enrolled in a Bachelors Degree program (Industrial Engineering Business Administration Pedagogy Organizational Communication or related)
- Microsoft Excel (pivot tables VLOOKUP charts)
- Available for a 12-month internship at 30 hours per week
- Fluent in Spanish (speak write read)
- Intermediate English

- Coursework a project or internship experience in program or project management
- Experience working with KPIs SLAs and program trackers
- Strong organization bias for action and comfort with ambiguity
- Experience writing process documentation and coordinating stakeholders
- Fluent in English

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Required Experience:

Intern

Employment Type : Part-Time
Department / Functional Area: Training
Experience: years
Vacancy: 1