Descripción del trabajo
This role is about more than moving luggage its about creating trust reassurance and ease from the moment our guests arrive. As a Bellperson you are the first impression and a steady presence throughout their journey. With a natural service orientation attention to detail and calm professionalism you ensure that every guest interaction is smooth thoughtful and memorable.
What Youll De Doing
Guest Connection
- Warmly greet and farewell guests assisting with luggage transportation and parking.
- Escort guests to rooms introducing resort amenities and services with confidence and clarity.
- Provide accurate information and thoughtful recommendations on local wellness culture and adventure experiences.
- Respond promptly to guest requests ensuring their comfort and convenience at every stage.
Operational Excellence
- Safely handle guest luggage packages and special belongings with care and discretion.
- Maintain an orderly polished atmosphere in lobby and public areas.
Team & Culture
- Collaborate with Front Office and Concierge to deliver seamless guest journeys.
- Work steadily and reliably in both predictable and peak periods. .
Qualifications :
Your experience and skills include:
- Service focused personality is essential; customer related experience an asset
- Ability to work well under pressure in a fast paced environment
- Excellent communication skills and a professional presentation
- Ability to work cohesively with fellow colleagues as part of a team
- Must be available to work a variety of shifts including mornings evenings overnights weekends holidays.
- Fluent in English
Physical Aspects of Position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Constant kneeling pushing pulling lifting
- Frequent ascending or descending ladders stairs and ramps
Additional Information :
Whats in it for you...
- The opportunity to join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team thats very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Discounts across the entire Ennismore family of brands.
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1