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AgileEngine
DevOps Engineer ID89052AgileEngine • Guadalajara, JAL, mx
DevOps Engineer ID89052

DevOps Engineer ID89052

AgileEngine • Guadalajara, JAL, mx
Hace 10 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

Job Description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.


WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!


ABOUT THE ROLE

We are looking for a DevOps Engineer to manage application migrations between environments and maintain production and staging system reliability. This person handles incident response and on-call support, while improving observability, automation, and Kubernetes-based infrastructure. Weekend availability for migrations and comfort with CI/CD pipelines and SLAs are essential.


WHAT YOU WILL DO

- Migrate applications between environments; these migrations typically take place on weekends, so weekend availability is required.

- Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability.

- Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts.

- Participate in an on-call rotation with defined SLAs.

- Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams.

- Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal-to-noise ratio and standardize observability practices.

- Support CI/CD pipelines, production releases, and GitOps workflows.

- Contribute to automation efforts to reduce operational toil.

- Maintain and improve Kubernetes-based infrastructure and containerized workloads.

- Support Infrastructure as Code practices and ongoing environment improvements.


MUST HAVES

- At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations.

- Demonstrable AWS experience supporting production environments.

- Experience supporting production SaaS applications.

- Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar).

- GitOps experience and strong Git fundamentals.

- Experience using GitHub, Jira, and Confluence in collaborative engineering environments.

- Kubernetes experience (EKS, kOps, or similar).

- Docker/containerization experience.

- Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar).

- Scripting experience (Bash, Python, or Go).

- Infrastructure as Code experience (Terraform, Helm, or similar).

- Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support.

- Comfortable working within structured operational processes and SLAs.

- Strong written and verbal English communication skills; able to clearly explain technical concepts.

- Self-driven with a growth mindset.

- Weekend availability for application migrations between environments when needed.


NICE TO HAVES

- AWS certifications (Solutions Architect, DevOps Engineer, SysOps Administrator, etc.).

- Experience in multi-tenant SaaS environments.

- Experience working in globally distributed teams.

- Familiarity with ChatOps practices.

- Experience improving monitoring quality and reducing alert fatigue.

- Background in operational cost optimization.


PERKS AND BENEFITS

- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.


Meet Our Recruitment Process

Application → Coding Challenge → Video Interview → Technical Interview or Hiring Manager Interview

Each step helps us understand your skills and overall fit.

If it’s a match, you’ll receive an offer.



Requirements
● At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations ● Demonstrable AWS experience supporting production environments ● Experience supporting production SaaS applications ● Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar) ● GitOps experience and strong Git fundamentals ● Experience using GitHub, Jira, and Confluence in collaborative engineering environments ● Kubernetes experience (EKS, kOps, or similar) ● Docker/containerization experience ● Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar) ● Scripting experience (Bash, Python, or Go) ● Infrastructure as Code experience (Terraform, Helm, or similar) ● Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support ● Infrastructure as Code experience (Terraform, Helm, or similar) ● Comfortable working within structured operational processes and SLAs ● Strong written and verbal English communication skills; able to clearly explain technical concepts ● Self-driven with a growth mindset ● Weekend availability for application migrations between environments when needed

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DevOps Engineer ID89052 • Guadalajara, JAL, mx

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