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DiDi Global
Quality Assurance Specialist KYCDiDi Global • Mexico City, Mexico, Mexico
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Quality Assurance Specialist KYC

Quality Assurance Specialist KYC

DiDi Global • Mexico City, Mexico, Mexico
Hace 4 días
Descripción del trabajo

Company Overview

DiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific Latin America and Africa including ride hailing taxi hailing chauffeur hitch and other forms of shared mobility as well as auto solutions food delivery intra-city freight and financial services.

DiDi provides car owners drivers and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers the taxi industry the automobile industry and the communities to solve the worlds transportation environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value by building a safe inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information please visit: Overview

Estamos buscando un/a Analista de Calidad Jr. responsable para el proceso de KYC de cashloan credit card y cuenta.
Esta persona deberá identificar áreas de oportunidad solucionar problemas proponer mejoras y comunicarse con el área de operaciones.
El/La candidato/a ideal será una persona competente que sepa inspeccionar la calidad y dar retroalimentación al proceso.
Tendrá un conocimiento profundo de los procesos inherentes a la responsabilidad del puesto y estará orientado/a y enfocado/a a resultados.
El objetivo será asegurar que los monitoreos de calidad se lleven a cabo de manera productiva para garantizar el correcto proceso de cobranza.

Role Responsibilities


  • Monitorear el proceso de operaciones de onboarding de KYC

  • Ofrecer retroalimentación y asesoramiento.

  • Mantener un registro de las horas trabajadas

  • Proponer mejoras al proceso.

  • Asegurar el cumplimiento de las políticas y procedimientos de la empresa y la normativa legal y reportar cualquier desviación.

Role Qualifications


  • Experiencia de más de 1 año en KYC

  • Licenciatura en areas administrativas

  • Pensamiento crítico.

  • Fungir como contacto clave con otras áreas.

  • Habilidades de comunicación.

  • Trabajo en equipo.

  • Atención al detalle.

  • Experiencia en productos financieros.

  • Manejo de Paquetería Office (Excel) y Google Sheets.

EEO Statement

  • We create customer value We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe pleasant and efficient.
  • We are data-driven We are strong believers in making informed decisions thats why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration Success is a team sport. When we work to help our partners and colleagues win we win too. While keeping everyones best interest at heart we communicate with candor and execute with excellence in all we do.
  • We believe in integrity Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones learning from our mistakes and helping each other grow.
  • We believe in Diversity and Inclusion Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi we believe that our differences are our biggest source of strength. Thats why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender age sexual orientation nationality marital status pregnancy/maternity disability race religion and beliefs or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams and a workplace that is free from discrimination and harassment because thats how we create better products and services make better decisions and better serve the communities were a part of.

I acknowledge that prior to submitting this application I have read and accepted the Privacy Notice for Candidates which is available on Experience:

IC


Employment Type : Full Time
Department / Functional Area: Finance
Experience: years
Vacancy: 1

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Quality Assurance Specialist KYC • Mexico City, Mexico, Mexico