Operations Manager - Transportation

Detalles del cliente

Mexican company operating in the Transportation and Distribution industry, based in Nuevo León, with a high-volume operation and a significant transportation fleet.

Descripción de la vacante

• Lead the operation and administration of a fleet of approximately 350 units.
• Oversee drivers, fleet operations, maintenance, and customer service.
• Ensure compliance with operational KPIs and service-level agreements.
• Manage customer relationships and address operational escalations.
• Prepare and present operational results to internal stakeholders and clients.
• Identify opportunities to improve efficiency, service levels, and resource utilization.
• Participate in identifying the cost components required to develop economic proposals for transportation services.
• Monitor an operation handling approximately 10,000-12,000 shipments per month.
• Lead, develop, and coordinate the operational team.

Perfil del candidato

To be successful in this position, you should meet the following requirements:

• Bachelor's degree in Engineering, Logistics, Transportation, or a related field.
• Experience managing transportation operations and fleets.
• Experience overseeing vehicles and drivers at scale.
• Proven experience managing and communicating directly with clients.
• Ability to present operational results, KPIs, and manage escalations.
• Knowledge of transportation costs, pricing, or cost structures for transportation services.
• Experience leading and developing operational teams.
• Strong organizational, analytical, and decision-making skills.

Oferta de empleo

• Competitive salary
• Strategic leadership position with significant exposure to operations, customers, and business decision-making.