ServiceNow Developer / Administrator Design, develop, configure, and maintain ServiceNow applications and platform capabilities across ITSM and ITOM. • Develop and customize solutions using ServiceNow scripting and coding best practices. • Build and enhance ITSM processes including Incident, Problem, Change, Request, Knowledge, and Service Catalog Management. • Implement and support ITOM functionalities such as Discovery, Service Mapping, Event Management, Orchestration, and CMDB. • Write and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Data Policies, and Scheduled Jobs. • Develop reusable server-side and client-side components using JavaScript, Glide API, GlideAjax, and asynchronous client-server communication. • Create and optimize workflows using Flow Designer, Workflow Editor, and catalog automation techniques. • Design custom applications, modules, forms, tables, and integrations based on business requirements. • Build and manage integrations using REST APIs, SOAP APIs, Scripted REST APIs, IntegrationHub, MID Server, and web services. • Perform advanced scripting for data transformation, import sets, transform maps, and background scripts. • Ensure adherence to ServiceNow development standards, secure coding practices, and platform governance. • Troubleshoot and resolve issues related to custom scripts, workflows, integrations, and platform performance. • Support platform upgrades, instance maintenance, patching, cloning, and release activities. • Maintain CMDB data quality and governance through automation and coding techniques. • Collaborate with architects, analysts, and stakeholders to convert functional requirements into technical designs and robust implementations. • Document technical designs, customizations, scripts, and deployment procedures. • Mentor junior developers on coding standards, debugging techniques, and ServiceNow development best practices. Remote Advanced english