Engineer, Network

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle SAP) in a secure and resilient private public or hybrid cloud. With strong technical and functional consulting services and world-class monitoring and automation Syntax serves some of North Americas largest corporations across a diverse range of industries. Syntax has offices worldwide and partners with Oracle SAP AWS Microsoft IBM and other global technology leaders.

Jr Network Engineer

Job Summary

The Jr Network Engineer supports the design implementation monitoring and maintenance of network infrastructure to ensure reliable secure and efficient connectivity across the organization. This role works closely with senior network engineers infrastructure teams and service providers to support daily operations troubleshoot network issues and contribute to network improvement initiatives. The position also supports the adoption of modern automation and AI-enabled tools to improve visibility accelerate issue resolution and strengthen operational efficiency.

Key Responsibilities

• Support the configuration monitoring and maintenance of LAN WAN WLAN and network security infrastructure.
• Assist in troubleshooting network incidents connectivity issues and performance problems.
• Monitor network availability alerts logs and performance metrics to identify and resolve issues in a timely manner.
• Support implementation testing and documentation of network changes and enhancements.
• Collaborate with senior engineers and cross-functional teams to support projects upgrades and infrastructure initiatives.
• Assist with network device administration including routers switches firewalls access points and related tools.
• Maintain accurate documentation of network diagrams configurations procedures and incidents.
• Follow established change management security and operational support processes.
• Participate in root cause analysis and support corrective actions for recurring network issues.
• Contribute to continuous improvement efforts including automation monitoring enhancements and AI-enabled operational support where applicable.
• Support the use of AI-assisted tools for log analysis knowledge retrieval documentation and issue triage when appropriate and approved.
• Ensure adherence to company standards policies and cybersecurity best practices.

Required Qualifications

• Bachelors degree in Computer Science Information Technology Telecommunications or a related field or equivalent experience.
• 13 years of experience in network support network administration or infrastructure operations.
• Basic understanding of networking concepts including TCP/IP DNS DHCP VLANs routing switching and subnetting.
• Familiarity with network monitoring tools and troubleshooting methodologies.
• Exposure to firewalls wireless networks VPNs and network security concepts.
• Strong analytical and problem-solving skills.
• Good communication skills and ability to work effectively in a team environment.
• Willingness to learn new technologies and support evolving network environments.
• Interest in using automation and AI-enabled tools to improve operational efficiency diagnostics and documentation.

Preferred Qualifications

• Experience supporting enterprise network environments or IT infrastructure teams.
• Exposure to Cisco Aruba Fortinet Palo Alto Meraki or similar technologies.
• Familiarity with scripting or automation tools such as Python PowerShell or similar.
• Knowledge of ITIL incident management or change management processes.
• Experience with network documentation tools monitoring platforms or ticketing systems.
• Understanding of cloud networking concepts or hybrid environments.
• Exposure to AI-enabled tools for network monitoring alert analysis or automated documentation.
• An appreciation for innovation continuous improvement and modern delivery approaches including automation and AI-enabled services.

Education & Certifications

• Bachelors degree in Computer Science Information Technology Telecommunications or related field preferred.
• Cisco CCNA or equivalent networking certification is highly desirable.
• Additional certifications in network security wireless or infrastructure technologies are a plus.
• Training in automation scripting or AI-enabled operational tools is an advantage.

Why Syntax

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the worlds most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop a pioneering joint venture between Porsche and forming specialist Schuler.

• Competitive above-average compensation
• Global tourist: With us you can also work from abroad from time to time
• Flexible working time models home office
• Attractive benefits e.g. company pension scheme or various health offers
• A modern environment in which the you is part of it
• Open feedback culture flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1