IT Support Engineer

With over two decades of experience, Kutir partners with forward-thinking companies to build world-class teams across emerging technologies. We bring deep domain expertise, a sharp eye for innovation, and a trusted network of proven engineers and architects.
We help you accelerate product development, scale innovation, and unlock business value by connecting you with top-tier professionals.
Whether you're building AI-first products, scaling cloud infrastructure, or driving digital transformation, Kutir brings the right expertise to help you move faster and smarter — with confidence.
Let’s shape what’s next. Together.
SITE & MANUFACTURING IT SUPPORT - LEVEL II
Qualifications
Bachelor's degree in Computer Science, Information Management, or related field OR 2+ years of relevant IT experience
Dell/Lenovo certification or comparable experience
A+ certification or comparable experience
2+ years of experience supporting PC hardware and software
Strong knowledge of Windows OS, Microsoft Office, and Active Directory
Experience with remote support and network topology
IT Support Manufacturing Industry Exp needed
Bilingual Local/English both
Daily Responsibilities
Support Technologist
1. PC Support and Lifecycle
PC builds, hardware break/fix, IMAC, post-imaging setup, data transfer
2. Software Support
OS troubleshooting, software installations, driver updates, virus remediation
3. Network Physical Support
“Hands and eyes” support for physical tasks, cabling, and network assistance
4. Audio Visual
Assist with connectivity problems, provide “hands and eyes” assistance
5. Printers and Fax Machines
Troubleshooting, basic issue resolution, and maintenance
6. Server Support
Installations, configurations, maintenance, upgrades, and backup/recovery
7. Network and Network Management Support
Systems administration, installations, configuration, and maintenance
8. Project Management
Facilitate change management