Revenue Coordinator, CALA RMAS
Description
JOB DESCRIPTION
Job title: Revenue Coordinator Revenue Management Advisory Services
Job Family: Revenue Management
Reports to: Director RMAS All-Inclusive Operations
Position Type: Full Time
Location(s): Mexico City Regional Office
OBJECTIVE
Assist RMAS Revenue Managers with non-stakeholder-facing tasks including but not limited to preparing for sales strategy meetings report production; business transient and promotion rate loading; support system diagnostics and audits; implementing hotel sales strategies in the reservation and inventory systems; escalating technical questions related to the reservations and reporting systems to the appropriate support desk in a timely manner; and monitoring compliance with and participation in regional promotions and eChannels.
CANDIDATE PROFILE
Education and Experience
A degree in a relevant business discipline preferred or demonstration of equivalent work experience
CRITICAL TASKS
Revenue Administrative Duties
Assist Revenue Managers with the preparation for sales strategy meetings and reporting production business transient and promotion rate loading.
Assist in the implementation of the hotel sales strategy in the reservation and inventory systems.
Escalate technical questions related to the reservations and reporting systems to the correct support desk in a timely manner.
Assist with system diagnostics and audits.
Monitor compliance with and participation in regional promotions and eChannels.
Review and report parity issues within the appropriate systems.
Support the administration and coordination of the departments payroll processes.
Computer Skills
Use computer systems and software packages to input access modify store or output information.
Enter and retrieve data from computer systems using a keyboard mouse or trackball.
Stakeholder Relations
Address Revenue Managers needs in a professional positive way and on time.
Acts as a liaison when necessary with regional/corporate systems support.
Inform and/or updates peers on relevant information in a timely manner.
Communication
Speak to stakeholders and co-workers using clear appropriate and professional language and timely manners.
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact respect diplomacy and confidentiality.
Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
Physical Tasks
Enter and locate work-related information using computers and/or point of sale systems.
Move lift carry pull and place objects weighing less than or equal to 10 pounds without assistance.
Policies and Procedures
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect the privacy and security of guests and coworkers.
Perform other reasonable job duties as requested.
Additional Responsibilities
Provide support to the Revenue Management organization in the event of leaves paid time off hotel coverage and any additional responsibility assigned by the Senior Director
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC
Employment Type : Full-Time
Department / Functional Area: Revenue Management
Experience: years
Vacancy: 1