Supervisor/Manager Call center
Valce Talent Solutions • Nuevo Leon, Mexico
Hace 20 días
Descripción del trabajo
Service Desk Operations and Governance - 5+ years of experience SLA, KPI, and Performance Management Leadership and Team Management Escalation and Incident Management Reporting and Operational Reviews Quality Assurance and Continuous Improvement Self-Service, Analytics, and Automation Onsite Monterrey/Saltillo Advanced english