Operations Executive Sea Cargo (Impo & Expo)

At cargo-partner we specialize in Air and Ocean freight solutions connecting businesses with global markets through reliable transportation and exceptional service.

We are currently looking for a Sea Operations Executive to join our Puebla office. This is an exciting opportunity for a logistics professional who enjoys working in a fast-paced international environment while delivering outstanding service to customers around the world.

What will you do

As a Sea Operations Executive you will be responsible for coordinating and managing international ocean freight shipments from origin to final delivery ensuring operational excellence regulatory compliance and an outstanding customer experience.

Key Responsibilities

• Coordinate and manage international ocean import and export shipments.
• Provide excellent customer service by maintaining close communication with customers regarding the status of their shipments.
• Maintain frequent communication with overseas offices and international agents to ensure smooth shipment coordination.
• Request and monitor shipment status with shipping lines warehouses and logistics partners.
• Coordinate with customs brokers to support customs clearance processes.
• Review process and manage shipping documentation related to ocean freight operations.
• Update shipment milestones including ETA ETD ATA and ATD within CargoWise.
• Prepare cost estimations and issue customer invoices through CargoWise.
• Process upload and approve supplier invoices using the corresponding internal systems.
• Follow up with suppliers to obtain pending invoices and supporting documentation.
• Perform required ocean freight transmissions through Validacarga.
• Maintain accurate shipment files and operational records.
• Ensure compliance with internal procedures and customer requirements.
• Build strong relationships with customers carriers customs brokers suppliers and international partners.
• Identify operational issues and provide timely solutions to ensure service excellence.

What are we looking for

Required Qualifications

• Minimum 2 years of experience in Ocean Freight Operations within a Freight Forwarder environment.
• Experience handling ocean import and/or export shipments.
• Knowledge of international logistics and freight forwarding operations.
• Experience coordinating with shipping lines customs brokers warehouses and overseas agents.
• Experience using CargoWise or similar freight forwarding software.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple shipments simultaneously in a fast-paced environment.
• Intermediate to advanced English (written and spoken).

At cargo-partner we believe our people are the key to delivering exceptional logistics solutions. If youre looking for an opportunity to grow your career in ocean freight while working in a collaborative international and customer-focused environment wed love to hear from you.

Join our Puebla team and become part of a company where your expertise commitment and passion for logistics make a difference every day.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Employment Type : Full-Time
Experience: years
Vacancy: 1