WIM Investigator II, AmSec WIM

The Workplace Incident Management (WIM) Team is searching for a WIM Investigator II to join the this role you will conduct investigations and threat assessments involving acts of violence threats of violence and potential for violence/concerning behaviors. This position is an individual contributor and will report to the Regional WIM Manager AMER Region.

The WIM Investigator II is responsible for the day-to-day management of workplace incidents. To accomplish this the WIM Investigator II will use knowledge and skill to decide which actions to take to meet goals design short-term solutions and deliver with limited guidance. The WIM Investigator II will lead multi-disciplinary teams comprised of cross-functional stakeholders (e.g. Human Resources Employee Relations Legal) and security partners (e.g. site security intelligence analysts) to assess behavior investigate actions and implement appropriate.

Key job responsibilities
Work collaboratively with cross-functional stakeholders (e.g. Human Resources Employee Relations Legal) and security partners (site security intelligence analysts) to meet team goals.
Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons deciding which actions to take and designing short-term solutions with limited guidance.
Organize prioritize and investigate multiple incidents concurrently as part of a caseload with overlapping deadlines and changing prioritiesmaking trade-offs between time quality and resources.
Conduct interviews of impacted employees witnesses and/or persons of interest.
Analyze CCTV video access control systems and other data collection capabilities.
Use an internal case management system for documentation of threat assessments and/or investigations.
Deliver detailed well-organized factual and timely investigative information reports assessments and presentations for internal customers and stakeholders related to workplace incidents. Communication must be clear and concise in both verbal and written formats (e.g. narratives executive summaries proposal docs fear management approaches).
Optimize operational excellence procedures and processes to improve team efficiency.
Provide guidance to peers and regularly support and mentor team members.
Develop mitigation/management plans Recommending and implementing risk mitigation strategies beyond just protective measures
Training and awareness Provide workplace violence prevention training education and outreach to employees and managers
After-action reviews Conduct post-incident reviews and managing corrective action efforts
Emergency/on-call response Availability for after-hours emergencies

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.

Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.

Training & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing training and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- Experience in Incident Management Threat Management Corporate Investigations Law Enforcement Security Operations Crisis Management or a related field that involves conducting threat assessments workplace investigations and/or incident response
- Bachelors degree or equivalent in Business Criminal Justice Social Work Human Resources Psychology or related field from an accredited college or university

- Experience in guiding training and mentoring others or experience that includes strong analytical skills attention to detail and effective communication abilities
- Masters degree or equivalent in Business Criminology Social Work Human Resources Psychology or related field from an accredited college or university
- Demonstrated ability to optimize procedures and processes and contribute best practices across teams
- Experience managing project work streams and delivering milestones with limited guidance

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Employment Type : Full-Time
Experience: years
Vacancy: 1