AI-UX Interaction Designer

Job Description Summary

Creates measurable business and customer value by defining and designing product system and service experiences grounded in human behavior data and business strategy. This role operates as a UX Interaction Designer who shapes what problems to solve and whywhile guiding solution direction across cross-functional teams in complex enterprise environments.

Leverages modern UX practices including AI-assisted research design generation conversational interfaces and insight synthesis to accelerate decision-making and improve outcomes. Drives alignment between user needs business objectives and technical feasibility across system-level experiences.

Impacts the organizations ability to deliver high-quality outcome-driven products with speed and precision operating with strong judgment in ambiguous and high-stakes contexts.

Job Description

Design Strategy & Problem Framing

• Define and frame high-value customer and business problems using qualitative and quantitative research analytics and stakeholder input
• Lead discovery efforts to uncover unmet needs operational inefficiencies and opportunity areas within complex systems
• Translate ambiguous problem spaces into clear opportunity areas design principles and measurable outcomes

AI-Enabled UX & Productive AI

• Leverage AI tools (e.g. generative AI research synthesis tools design copilots)
• Thoughtfully integrate AI into end-to-end design workflows (e.g. research synthesis prototyping concept generation) to drive speed innovation and decision quality
• Apply human-AI interaction principles to ensure transparency usability and trust in AI-powered experiences

Conversational & Interaction Design

• Design and deliver NLQ (Natural Language Query) and chat-based interfaces including context-aware multi-turn conversational experiences
• Define interaction models for AI systems that balance automation user control and explainability
• Ensure conversational patterns are intuitive scalable and aligned to user mental models

Experience & System Design

• Design scalable cohesive solutions across complex multi-product ecosystems
• Create annotated prototypes and wireframes that communicate complex software behaviors
• Contribute to and evolve design systems patterns and governance frameworks
• Conduct user research and synthesize insights into actionable visualizations

Systemic Design Thinking

• Apply deep understanding of design systems to ensure all componentsincluding conversational interfacesare scalable accessible and consistent across the product ecosystem
• Align interaction patterns with enterprise design standards and governance models
• Connect individual feature design decisions to broader system behavior and long-term platform strategy

Outcome-Driven Product Development

• Partner with Product Management and Engineering to translate abstract problems into clear design roadmaps and deliverables
• Drive outcomes by linking design decisions to measurable business and user impact
• Balance desirability feasibility and viability in solution development

Cross-Functional Leadership

• Influence product and engineering strategy through evidence-based recommendations
• Represent the users voice across cross-functional teams and decision forums
• Facilitate alignment across UX Product and Engineering on priorities trade-offs and solution direction

Required Qualifications

• For roles in Mexico Bachelors degree
• For roles in Brazil: Experience in Digital Technology and UX Strategy/Design; knowledge level comparable to abachelors degree in design.
• Experience in Digital Technology and UX Strategy/Design; knowledge level comparable to aBachelors degree in Design

• For roles in the USA:

• Bachelors Degree in Designwith minimum 2 years of experience; or equivalent experience in UX product design or related fields

Desired Characteristics

• Strategic Mindset:Naturally connects individual feature design to broader system behavior and long-term platform strategy. Moves beyond pixel-pushing to link design efforts directly to measurable business outcomes.
• AI & Conversational Fluency:Demonstrated ability to go beyond basic chat implementation; understands the nuances of human-AI trust conversational state management and the ethical implications of automated systems.
• Systemic Craftsmanship:A systems-first designer who approaches Figma components not just as assets but as scalable governance tools. Proficient in leveraging automation (Figma Make etc.) to maintain high-velocity output without sacrificing quality.
• Influential Leadership:A proactive communicator who can translate technical complexity into clear compelling narratives for non-design stakeholders. Comfortable operating where projects are ambiguous and direction is evolving.
• Cross-Disciplinary Agility:A team player who balances desirability feasibility and viability effectively bridging the gap between product strategy and engineering execution.

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1