🌍 Location: Mexico City
🗣️ Mandatory: Advanced English
About the job
Responsible for overseeing all non-transactional service delivery activities within the SBS department at the Mexico (Polanco) location. This role leads key initiatives such as transition programs, change management, process improvement, budget management, and alignment with SBS strategy.
The SBS Operations Supervisor partners closely with Service Delivery teams and leadership to ensure effective execution, capacity planning, and service placement. This role is also accountable for managing transition pipelines, ensuring smooth handoffs between teams, and monitoring SLA performance throughout the transition lifecycle.
What we’re looking for
Preferred:
About the job (Responsibilities)
Financial & Operational Management
Process & Continuous Improvement
Team & Capability Development
About Us:
Aquí, creemos que no hay un solo camino hacia el éxito, creemos en las carreras que crecen con usted. Sea cual sea usted o de donde sea que venga en el mundo, hay un lugar para usted en Sherwin-Williams. Le brindamos la oportunidad de explorar su curiosidad e impulsarnos hacia adelante. Le daremos el espacio para compartir sus fortalezas y queremos que nos muestre lo que puede hacer. ¡Puede innovar, crecer y descubrir en un lugar donde pueda prosperar!
Recuerde que los miembros del equipo de contratación de Sherwin-Williams nunca solicitarán a un candidato que proporcione un pago, ni le pedirán información financiera o información personal confidencial como números de identificación nacional, fecha de nacimiento o números de cuenta bancaria durante el proceso de solicitud.
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