Location:
(HTMX) HTMX (Mexico City Mexico)Job ID:
R0128174Date Posted:
Company Name:
HITACHI HIGH-TECH MEXICO S.A. DE C.V.Profession (Job Category):
Customer Service & Contact Center OperationsJob Schedule:
Full timeRemote:
NoJob Description:
POSITION TITLE: Supply Chain Analyst
DIVISION: HTMX
REPORTING TO TITLE: Director Sales and Administration
WORKSTYLE DESIGNATION: Hybrid (50% Onsite remote - Tuesdays and Thursdays)
POSITION SUMMARY
Under supervision coordinate supply chain functions including but not limited to communication with customers/suppliers and processing of orders forecast RMAs billings invoices and logistics/trade related items. Work with warehouse on daily shipments and inventory control. Maintain customer/supplier accounts and pricing data in SAP. Assist with month end close.
ESSENTIAL FUNCTIONS
Customer service/Inside sales. Order entry forecast logistics planning billing RMAs other defective product related issues. Work with sales managers to coordinate product implementation from trial (PPAP) to mass production. Monitor open backlog and accounts receivable make collection calls on any past due payments resolve price discrepancies short payments/overpayments.
Calculate and process forecast for multiple products. Process trade sales orders and purchase orders to domestic/international suppliers based on customer firm orders.
Process supplier invoices work with vendor for any discrepancies.
Process daily shipments/related documents and coordinate logistics for/with domestic/international customers and suppliers. Provide shipping instructions and related documents to suppliers/warehouse.
Accurate and timely pricing and parts management in SAP
Processing of trade/operating expense invoices
Assist with month end closing and account (customer/supplier/accrual) maintenance.
File maintenance
New customer/supplier applications
Trade compliance: Assist manager with new part classification/broker maintenance
Inventory control
Occasionally assist with general office duties
EDUCATION LICENSES AND/OR CERTIFICATION REQUIREMENTS
Bachelor degree or equivalent years of experience is required
EXPERIENCE AND TRAVEL REQUIREMENTS
2 years of experience in customer service and international operations (preferred in Automotive industry but not required)
Experience and knowledge of SAP Microsoft Excel Word and Outlook
International trade (import/export) experience preferred but not required
Less than 10% travel required
SKILLS AND ABILITIES REQUIREMENTS
Must read write and speak English fluently
Must be a self-starter/proactive to meet customer requirements
Must have the ability to work independently
Must be detail-oriented
Must be able to multi-task
Must be able to work as a team
Effective communication presentation negotiation and problem solving skills are required
WORK ENVIRONMENT/POSITION RISKS
Office work environment
Occasional travel to supplier customer warehouse sites
PHYSICAL AND MENTAL REQUIREMENTS
Ability to read
Ability to listen and speak on the phone and in person with or without accommodation
Ability to reach and move from place to place with or without accommodation
Ability to sit for long periods of time
Ability to look at a computer monitor for long periods of time
Required Experience:
IC
Supply Chain Analyst • Mexico City, Mexico, Mexico
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