Third Party Risk Officer

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Third Party Risk Officer

Role purpose

Third Party Management (TPM) is the process of identification, assessment, remediation and ongoing management of the risk HSBC is exposed to when buying goods or services from a third party.

IWPB Operations relies on multiple suppliers and third-party engagements across markets to deliver services efficiently.

The purpose of this role is to be the primary point of contact for third party risk issues, ensuring that third party governance, Business as Usual and transformation activities are coordinated and performed effectively in the countries you manage.

This is an essential part of our business because it;

• Ensures we comply to our regulatory obligations
• Protects HSBC’s brand, values and reputation
• Enables us to meet our business needs and support critical business services
• Reduces the risk of doing business with third parties
• Supports our policies and provides a consistent approach across the bank

Principal Accountabilities and Responsibilities

Risk Management & Policy Implementation

• Supports the implementation of the Group TPRM Policy and Framework in the countries you manage.
• Acts as a local point of contact for TPEMs and Risk Owners, providing guidance on processes, thresholds, and escalation routes.
• Assists in monitoring third-party risk issues and raises concerns where material risks or regulatory implications are identified.
• Coordinates with Risk Stewards and the Global TPRO to share feedback on policy application and promote consistent practices.

Execution & Monitoring

• Supports Third Party Risk Governance processes to ensure activities are undertaken in line with Group policy.
• Works with TPEMs and Risk Owners to ensure engagements are recorded accurately in Archer/OneTPM/Helios and TPM activities are completed on time.
• Helps track risk assessment activities, monitoring completion and quality of submissions, and escalating delays or issues where needed.
• Reviews MI/reports to highlight trends and contribute to local execution plans.

Operational Effectiveness & Control

• Helps embed Third Party Risk procedures and ensures policies and processes are followed in day-to-day activities.
• Works with Third Party Engagement Managers (TPEMs) and Risk Owners to promote consistency in risk reporting across entities.
• Prepares inputs for local governance forums on third party risk exposure and control effectiveness.
• Supports assurance activities by coordinating reviews, collecting evidence, and tracking remediation of issues.
• Escalates risks, incidents, or delays promptly where they cannot be resolved locally.
• Follows HSBC control standards, including supporting timely completion of audit and assurance actions.
• Ensures Archer records correctly reflect contracts, assigned TPEMs, Risk Owners, and engagement
• Promotes adherence to HSBC control standards and supports the timely implementation of audit and assurance actions.

Customers / Stakeholders

• Builds strong working relationships with TPEMs, Risk Owners, Procurement, and IWPB Operations stakeholders to support third-party risk activities.
• Engages regularly with TPEMs to review progress, identify issues, and promote resolution.
• Supports local governance forums by preparing inputs, updates, and contributing to discussions on third-party risk exposure.
• Acts as a link between local stakeholders and the Global TPRO to align on policy, processes, and governance structures.

Functional Knowledge

• Experience in Third party risk management is required for the role.
• Experience within a risk management role, preferably within third party management. Financial services experience or at a regulatory agency or major consulting firm is desirable
• Experience of managing a complex portfolio of work
• A good understanding and experience of the Global Businesses and Global Functions within a Bank, the regulatory environment within the region and knowledge of third party risk
• Demonstrable examples of teamwork and collaboration with internal and external customers
• Attention to detail and proactive awareness of internal and external policies
• Prior quality assurance or audit experience in the context of procurement or supplier relationships would be beneficial
• Strong problem-solving skills
• Experience of managing complex projects to time and quality
• Have excellent communication and influencing skills with peers, subordinates, suppliers, senior management and external stakeholders
• Excellent written and verbal communication skills and proficient in MS tools
• A good understanding of 1 or more Risk Domains is desirable (providing support and guidance to business functions);
  • Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical Security, Transaction Processing)
  • People Risk,
  • Legal Risk,
  • Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud)
  • Financial Reporting and Tax Risk,
  • Regulatory Compliance Risk,
  • Strategic (Reputational) Risk,
  • Model Risk.
• Advanced knowledge of MS Office: Excel, Word, PowerPoint with proven experience in building dashboards and presentations for senior management
• Review of analysis, MI and reporting. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organisational objectives.

Functional Knowledge

• Experience in Third party risk management is required for the role.
• Experience within a risk management role, preferably within third party management. Financial services experience or at a regulatory agency or major consulting firm is desirable
• Experience of managing a complex portfolio of work
• A good understanding and experience of the Global Businesses and Global Functions within a Bank, the regulatory environment within the region and knowledge of third party risk
• Demonstrable examples of teamwork and collaboration with internal and external customers
• Attention to detail and proactive awareness of internal and external policies
• Prior quality assurance or audit experience in the context of procurement or supplier relationships would be beneficial
• Strong problem-solving skills
• Experience of managing complex projects to time and quality
• Have excellent communication and influencing skills with peers, subordinates, suppliers, senior management and external stakeholders
• Excellent written and verbal communication skills and proficient in MS tools
• A good understanding of 1 or more Risk Domains is desirable (providing support and guidance to business functions);
  • Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical Security, Transaction Processing)
  • People Risk,
  • Legal Risk,
  • Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud)
  • Financial Reporting and Tax Risk,
  • Regulatory Compliance Risk,
  • Strategic (Reputational) Risk,
  • Model Risk.
• Advanced knowledge of MS Office: Excel, Word, PowerPoint with proven experience in building dashboards and presentations for senior management
• Review of analysis, MI and reporting. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organisational objectives.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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