Customer Account Partner-

Job Title : Customer Account Partner

Location : 6000 Parkwood Pl, Dublin, OH 43016 (Onsite)

Duration : 6+ Months (Contract to Hire)

Payrate : $21/HR ON W2.

Job Description:

• The Customer Account Partner (CAP) at CLIENT is responsible for the success of our customers.
• This is a demanding role that requires a unique skillset.
• As the voice of the customer, you will act both as an advocate for our products and services, and as a champion for our customers.
• Your job is to ensure that Univar Solutions customers have the best possible customer experience while building and maintaining long lasting relationships.
• We take customer service seriously and this position is essential to the organization's success.
• This is the perfect role for someone looking to expand their knowledge in chemical distribution and continue to grow and learn within the organization.
• This role serves as a main customer contact on a day-to-day basis and provides support for oversight of order activities by achieving key deliverables.
• A successful CAP will be expected to make decisions on behalf of the company in alignment with our financial objectives and customer satisfaction standards.
• All activities are to be managed in accordance with the company's goals of safety, compliance, and code of conduct.

Qualification:

• Bachelor's Degree preferred; High School degree required.
• Minimum 3 years Customer Service experience with a dedicated customer portfolio.
• 3+ years B2B service management experience, with proven record and history of building successful relationships with customers.
• Strong Communication Skills. Proficient in MS Word, Excel, Outlook.
• SAP and Salesforce experience a plus.
• Experience in distribution and/or chemical industry is desirable.