Quix Dispatcher / Ops Manager

Job Description

What You'll Do:

• Answer Calls: Be the first point of contact for our clients, handling calls in a friendly and professional way.
• Schedule Jobs: Set up service appointments based on client availability and team schedules.
• Coordinate: Stay in touch with tenants, neighbors, and others to keep everything running smoothly and avoid disruptions.
• Customer Support: Help with questions or issues quickly while providing great customer service.
• Communication: Keep all communication clear, simple, and professional—both over the phone and in writing.

What We're Looking For:

• Strong English Skills: You should be comfortable speaking and writing in English at a professional level.
• People Skills: Friendly, confident on the phone, and customer-focused.
• Relevant Experience: Experience in customer service or dispatch is a plus, especially if you've handled scheduling.
• Team Player: Positive attitude and able to keep up in a fast-paced environment.