We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide. We specialize in finding roles that align with your skills, experience, and career goals. Our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth. Whether you're a software engineer, designer, marketer, or other tech professional, we're here to help you take the next step in your career.
OnSightPros provides independent property condition reports for rental homes. When a property manager requests an inspection, the team coordinates with residents, sends a trained technician to the property, and delivers a photo-rich report documenting the homeâs condition.
These reports are used during move-ins, move-outs, lease renewals, and periodic property checks. Property managers rely on them to document damage, identify maintenance issues, reduce disputes, and keep property owners informed about the condition of their homes.
This role exists to help customers clearly understand how the inspection service works and to ensure their first inspections run smoothly.
Youâll lead service demos, help customers plan their first inspection cycle, and guide them through the early stepsâfrom request submission to receiving their first reports. Success in this role means customers quickly understand the process and begin using the service with confidence.
Run service demos tailored to property managersâ workflows
Walk prospects through real inspection reports
Help new customers plan their first inspection cycle
Lead kickoff calls and guide onboarding steps
Explain scheduling, tenant coordination, and turnaround timelines
Write clear follow-up notes customers can reference later
Turn recurring questions into guides and simple documentation
Share customer feedback that helps improve the process
2+ years in a customer-facing role (customer success, onboarding, support, or implementation)
Experience explaining workflow-heavy services or products
Excellent spoken and written English communication
Confidence leading demos or structured walkthroughs
A tech-savvy, process-oriented mindset
Ability to simplify complex workflows for customers
Strong organization and follow-through
A patient, supportive approach with customers
Familiarity with property management workflows
Experience with field services, inspections, or scheduling operations
Experience creating onboarding documentation or FAQs
Fully remote contractor role
Open to candidates across the Americas
Work aligned with U.S. Central Time business hours
PTO included
Competitive USD compensation (based on experience)
Direct collaboration with the CEO and operations team
Opportunity to shape onboarding and demo processes
1ď¸âŁ Discovery call â background and communication approach
2ď¸âŁ Short challenge â record a brief Loom explaining a workflow
3ď¸âŁ Team interview â discuss customer scenarios and judgment
4ď¸âŁ Final conversation â expectations and next steps
Remote Customer Success Specialist | Real Estate Ops (Demos + Onboarding) đ¤ ⢠Tlaquepaque, Jalisco, .MX
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