Talent.com
HireHawk
Case Manager (Bilingual English/Spanish) | LATAMHireHawk • Mexico City, CDMX, MX
Case Manager (Bilingual English/Spanish) | LATAM

Case Manager (Bilingual English/Spanish) | LATAM

HireHawk • Mexico City, CDMX, MX
Hace más de 30 días
Tipo de contrato
  • Teletrabajo
  • Quick Apply
Descripción del trabajo
  • Job Type: Independent Contractor
  • Workplace: Remote (supporting U.S. Personal Injury Law Firms)
  • Schedule: Full-time, aligned with U.S. business hours (PST coverage required)
  • Compensation: USD $1,000 - $1,300 DOE

At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.

This role is for an experienced, proactive Pre-Litigation Case Manager who can independently run a full caseload from intake through resolution while keeping a constant pulse on liability, treatment, and documentation. Liability evaluation and support is the core priority here: you’ll be trusted to think critically, spot issues early, and help steer the case strategy through strong follow-through and clean execution.

You’ll also be the steady point of contact for clients—keeping them informed, supported, and progressing through medical care. If you’re the type of case manager who doesn’t just “process” a file, but improves it and educates the client along the way, you’ll thrive here.

Requirements

  • Evaluate liability early and continuously, surface key risk factors, and support the team with clear, organized case insights
  • Keep clients actively treating by guiding next steps, addressing barriers, and ensuring consistent progress through medical care
  • Deliver confident, professional client communication that builds trust and keeps expectations realistic and clear
  • Own case progression from intake through resolution, keeping every file moving and every follow-up timely
  • Coordinate with medical providers, vendors, and insurance parties to prevent delays and keep records, bills, and updates flowing
  • Maintain meticulous case documentation, notes, and task tracking so files are always audit-ready and easy to pick up
  • Support insurance processes including claims follow-ups, status checks, and documentation coordination
  • Drive medical record and billing coordination, including requests, follow-through, and organization for easy case use
  • Identify what’s missing before someone else asks (treatment gaps, documentation gaps, liability clarity gaps) and close those loops proactively

Must-Haves for This Role

  • Meaningful experience as a pre-litigation case manager in personal injury (not entry-level)
  • Strong liability judgment and critical thinking (you can spot issues, ask the right questions, and help the file make sense)
  • Proven ability to manage multiple cases simultaneously without losing details or deadlines
  • Mature, client-facing communication skills (you can educate clients, not just update them)
  • High organization and attention to detail, especially in documentation, follow-ups, and case task management
  • Ability to work independently with minimal supervision in a remote environment and reliably “own the file”

Nice-to-Haves for This Role

  • California PI experience (including common liability scenarios and insurance dynamics)
  • Experience preparing or supporting demand packages, case summaries, or treatment narratives
  • Familiarity with PI case management systems (e.g., SmartAdvocate, CasePeer, Litify, Needles)
  • Medical terminology strength and confidence coordinating records/billing at scale

Benefits

  • Access to a $200K+ perk marketplace with discounts on 150+ global services.
  • Option to withdraw up to 50% of approved earnings before payday.
Crear una alerta de empleo para esta búsqueda

Case Manager (Bilingual English/Spanish) | LATAM • Mexico City, CDMX, MX

Ofertas similares

Sales Manage

CHISONmexico city, mexico, Mexico

CHISON Medical (Stock Code: ) is a leading high-tech enterprise listed on China's STAR Market, dedicated to the R&D, manufacturing and sales of ultrasound medical imaging equipment.With business c... Mostrar más

 • Oferta promocionada

Sr. Counsel LATAM

ConfidentialCiudad de México, MX

The Senior Counsel – Latin America is responsible for providing comprehensive legal support to the company’s operations across multiple Latin American markets (excluding Brazil).The role acts as th... Mostrar más

 • Oferta promocionada

Returns Manager Marketplace

Walmart de México y CentroaméricaCiudad de México, MX

En Walmart de México y Centroamérica estamos comprometidos con una cultura de pertenencia, por lo que buscamos incorporar el mejor talento basándonos en competencias, habilidades y potencial; no di... Mostrar más

 • Oferta promocionada

Alibaba Cloud Intelligence-Solution Architect: AI & MaaS Specialist-Alibaba Cloud Mexico

Alibaba CloudCiudad de México, MX

To design and implement transformative Model-as-a-Service (MaaS) and cloud architectures that solve complex business challenges.This role bridges high-level business requirements with deployable te... Mostrar más

 • Oferta promocionada

Web Intelligence Analyst / Presales LATAM

S2T AI - AI-Powered InvestigationsCiudad de México, MX

We are expanding our team in Latin America and looking for experienced Web Intelligence Analysts to support our presales, training, and customer success efforts across the region.Conduct WEBINT/OSI... Mostrar más

 • Oferta promocionada

Seller Communications Manager (Marketplace)

Walmart de México y CentroaméricaCiudad de México, MX

En Walmart de México y Centroamérica estamos comprometidos con una cultura de pertenencia, por lo que buscamos incorporar el mejor talento basándonos en competencias, habilidades y potencial; no di... Mostrar más

 • Oferta promocionada

Engagement Manager - Marketplace & Seller Growth

Walmart de México y CentroaméricaCiudad de México, MX

En Walmart de México y Centroamérica estamos comprometidos con una cultura de pertenencia, por lo que buscamos incorporar el mejor talento basándonos en competencias, habilidades y potencial; no di... Mostrar más

 • Oferta promocionada

ECommerce Operations Manager - Mexico City

Tiger Pug CommerceCiudad de México, MX

Tiger Pug Global Pte Ltd is a Singapore-based cross-border eCommerce company that specializes in helping international brands establish and expand their presence in global markets.With extensive ex... Mostrar más

 • Oferta promocionada

Alibaba Cloud Intelligence- GenAI Business Development-Mexico

Alibaba CloudCiudad de México, MX

This role should be able to drive the adoption of **Model-as-a-Service (MaaS)** and Intelligent Computing solutions by bridging the gap between technical AI capabilities and tangible business ROI.Y... Mostrar más

 • Oferta promocionada

Remote Manager Data Management

AyvensCiudad de México, MX

Ayvens is a global leader in sustainable mobility, providing innovative vehicle leasing and fleet management solutions.In Mexico, we empower businesses and individuals with flexible, cost-effective... Mostrar más

 • Oferta promocionada

Sales Manager - Defense (Mexico)

Pacific International Executive SearchCiudad de México, MX

Pacific International has been retained by a global provider of.The company is seeking a high-performing.You will lead key account development, expand relationships with end-users, and execute stra... Mostrar más

 • Oferta promocionada

Manager Business intelligence (Desarrollo inmobiliario-expansión)

Walmart de México y CentroaméricaCiudad de México, MX

La atracción del mejor talento es un factor estratégico para-Walmart.Nuestro equipo está formado por profesionales de reclutamiento que trabajamos todos los días por innovar y hacer de la experienc... Mostrar más

 • Oferta promocionada

Case Manager - Personal Injury (Bilingual English/Spanish)

HireHawkMexico City, CDMX, MX
Teletrabajo
Quick Apply

Case Manager – Personal Injury (Bilingual English/Spanish).At HireHawk, we connect top global talent with high-performing U.Our focus is on finding exceptional professionals who bring both expertis... Mostrar más

Sales Manager - Smart Locks (Mexico)

EZVIZ Inc.Ciudad de México, MX

The Sales Manager will be responsible for establishing and maintaining strategic partnerships with major retailers (e.The Home Depot, Lowe's), local electronics chains (e.Steren), top-tier security... Mostrar más

 • Oferta promocionada

Investigations Manager

Beijing Foreign Enterprise Management Consultants Co.,Ltd.Ciudad de México, MX

We are looking for a proactive and detail-oriented Investigation Manager to join our team in Panama City.Conducting special investigations into white-collar cases and frauds prevention within the c... Mostrar más

 • Oferta promocionada

AI Pre-sales Solution Manager (Mexico)

Global Touch Human ResourcesCiudad de México, MX

We are seeking a dynamic and results-driven Sales Director to lead our business.The ideal candidate will be responsible for building and managing.This role requires a blend of deep industry knowled... Mostrar más

 • Oferta promocionada

Senior Manager, Seller Support

Walmart de México y CentroaméricaCiudad de México, MX

En Walmart de México y Centroamérica estamos comprometidos con una cultura de pertenencia, por lo que buscamos incorporar el mejor talento basándonos en competencias, habilidades y potencial; no di... Mostrar más

 • Oferta promocionada

Sales Manager-Mexico

Huge DentalCiudad de México, MX

The Mexico Sales Manager will be responsible for driving sales growth, developing strategic partnerships, and increasing market share in Latin American countries.The ideal candidate will have a str... Mostrar más