Client Success Analyst

Overview

Client Success Analyst

Are you driven by intellectual curiosity and a desire to solve meaningful problems? Do you thrive on building client relationships, innovating solutions, and interpreting data to drive impactful outcomes? If so, Aon wants you on our Health Solutions team!

This full-time hybrid position is based in our Mexico City office, with flexible work options available after initial training. The role supports multiple business areas and offers a collaborative and high-performing environment in our Global Capability Center.

What the day will look like

You’ll take ownership of client projects and deliverables, contributing directly to the team’s success while developing your professional skills. You will play an integral role on the client team as you proactively build your knowledge base of health and welfare benefits. Here’s how you’ll make a difference :

• Gather, analyze, and prepare data to meet business requirements.
• Coordinate vendor contracting, implementations, and compliance deliverables.
• Develop and maintain materials for client benefit enrollment programs.
• Service client accounts and manage project plans and results.
• Collaborate with colleagues to ensure accuracy and timely execution.

How this opportunity is different

What makes Aon different are the people and the culture. Aon colleagues support each other, across geographies and solution lines. Aon has the tools plus depth and breadth of experience to drive great outcomes for our clients, while providing the optimal environment for the career and personal growth of our colleagues.

Skills and experience that will lead to success

We seek individuals who can collaborate, analyze problems, communicate effectively, build relationships and demonstrate leadership potential. We strive to recruit a diverse group of hardworking individuals who offer varying experiences, backgrounds and strengths to ensure we can continue to offer the most innovative solutions. Additionally, we take into consideration the following :

Education

Bachelor’s degree or equivalent experience in the industry; professional experience in business, benefits, insurance or related fields is a plus.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon. All colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but flexibility goes beyond just the place of work. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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