Technical Project Manager

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Company Overview

At Avahi, we’re redefining what it means to be a premier cloud‑first consulting company, recognized for our people, culture, and innovative solutions. With expertise in Managed Services, Staffing, and Professional Services, we are dedicated to delivering exceptional value and putting customers first. As a remote‑first, global team spanning North America, Europe, and Southeast Asia, we foster a collaborative and diverse environment where professional growth, creativity, and mutual respect thrive. Guided by our values—Customer‑Centricity, Collaboration, Agility, Innovation, Integrity, and Diversity & Inclusion—we empower businesses to embrace the full potential of a cloud‑first approach.

Key Responsibilities

• Own and manage all customer communications throughout the project lifecycle, ensuring transparency and satisfaction.
• Schedule and facilitate internal kickoff calls, onboarding the team and customers for project delivery.
• Create and manage the lifecycle of projects using Jira boards, ensuring all tasks are tracked and completed on time.
• Provide regular project updates to leadership, customers, and AWS sellers, ensuring stakeholders are informed.
• Review and approve delivery team timesheets to ensure accurate billing and project tracking.
• Update allocation boards for teams in Clockify, ensuring efficient resource management.
• Drive delivery for successful outcomes and customer satisfaction as the project owner.
• Keep the project within budget, ensuring timely delivery, and achieve CSAT scores of 8 and above.
• Manage multiple projects simultaneously, ensuring all are delivered successfully.
• Conduct project retrospectives as needed to identify areas for improvement and ensure continuous improvement.
• Recognize changes in project scope and facilitate the creation of change orders to manage project changes effectively.
• Track project budgets and timelines, ensuring financial and temporal goals are met.
• Maintain a risk register and develop mitigation plans to address potential project risks proactively.

Qualifications

Why Work Here

Join Avahi and make an impact in a fast‑paced, customer‑focused environment with abundant opportunities for growth.

Accessibility and Inclusivity Statement

At Avahi, we are committed to fostering a workplace that celebrates diversity and inclusivity. We welcome applicants from all backgrounds, experiences, and perspectives, including those from underrepresented communities. We are proud to be an equal opportunity employer, providing a fair and accessible recruitment process for all candidates. If you require accommodations at any stage of the application or interview process, please let us know, and we will work to meet your needs.

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