Conversational AI Consultant, Google Cloud (English, Spanish)

Overview

Conversational AI Consultant, Google Cloud (English, Spanish)

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Resume should be submitted in English. Applicants must meet any regional eligibility requirements noted in the posting.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Qualifications

• Bachelor's degree in Computer Science or equivalent practical experience.
• 3 years of experience project managing and delivering technical solutions.
• Experience developing solution architectures for contact centers, customer-facing digital experiences like web or mobile applications, and with one or more programming languages (e.g., Java, Python, SQL, Go, or C++).
• Experience in cognitive AI, Natural Language Understanding (NLU), speech to text, text to speech, and machine learning.
• Ability to communicate in English and Spanish fluently to support client relationship management in this region.

Preferred qualifications

About the job

The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.

As a Conversational AI Consultant (CCAI) within the delta Professional Services Organization (PSO), you will work directly with Google Cloud’s strategic customers, with PSO team members aligned to CCAI solutions, and CCAI focused Product, Engineering and Partner teams to build scope and implement Google Cloud’s priority Industry Solutions. You will provide management and CCAI-specific consulting to customer engagements while working with Google's clients’ executives and key technical leaders to operationalize Google Cloud’s Industry Solutions for our customers. You'll work cross-functionally with Sales and Google Cloud Consulting to provide pre-sales support for Industry Solution scoping, technical design, statement of work, and proposal development for Google’s largest customers. You will help inform the scope of services staffing and timelines. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights : workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies : Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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