Datacenter Engineer - L2

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Responsibilities

• Design, implement, and manage VMware vSphere environments.
• Perform advanced troubleshooting and resolve complex VMware issues.
• Plan and execute VMware upgrades and migrations.
• Review VMware ESXi server performance.
• Verify VMware ESXi server configuration.
• Configure VMware ESXi for High Availability.
• Develop and implement server and virtualization infrastructure strategies.
• Create and maintain detailed documentation of the server and VMware environment.
• Evaluate and recommend new technologies to improve infrastructure performance and reliability.
• Implement and manage security policies and procedures for server and virtualization environments.
• Conduct regular security assessments and vulnerability scans.
• Ensure compliance with industry standards and regulations.
• Design and manage backup and disaster recovery solutions for server and virtualization environments.
• Perform regular backup tests and ensure data integrity and availability.
• Develop and maintain scripts for automating server and VMware tasks (e.g., PowerShell, vSphere PowerCLI).
• Implement automation solutions to streamline operations and improve efficiency.
• Continual Service Improvement Planning and executions.
• Implement monitoring solutions to proactively identify and resolve issues.
• Generate regular reports on infrastructure performance, capacity, and security.
• Preparation of RCA for Major Incidents.
• Preparing, maintaining and updating SOPs and KB Articles.
• Repeated Incident / Alert Analysis.
• Expertise in VMware vSphere, vCenter, and related technologies.
• Expertise in AD, DNS and DHCP.
• Strong knowledge of Windows and ESXi server administration.
• Experience with SAN / NAS storage solutions and their integration with VMware.
• Proficiency with backup and disaster recovery solutions (e.g., Veeam, Veritas).
• Knowledge of scripting and automation skills (e.g., PowerShell, PowerCLI).
• Expertise in Windows clustering.
• ITSM tools hands-on for processes of Incident / Problem / Change management.
• Datacentre process knowledge.
• Knowledge of Service Improvement Plan.
• Performance tuning as suggested by OEM or product vendor.
• VMware and Hyper-V Hotfix installation.

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