Overview
Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.
OTR Manager Jr is the support for the completely last mile operations within a delivery station. The role is responsible for managing a Drivers team, safety metrics, attrition, payroll, shifts, vacations, overtime and the AMZL OPS metrics; delivery efficiency, number of routes, cost per shipment. In addition, this role gives support in purchasing tools, services and consumables for the station.
The Impacts Of This Position Are
Operational KPIs and cost goals in the strategic plan. The overriding goal is to maximize customer satisfaction and through this long term shareholder value.
Delivery OTR Manager Jr should coach and mentor the PA team (hourly) to ensure that performance objectives are met and building positive employee relations and bench strength for the organization. The successful candidate will continuously improve the efficiency of delivery processes and instill a culture of customer obsession, safety, and best-practice sharing. This role also serves as a thought partner with other internal teams like project team to launch new stations and design new delivery models.
Responsibilities
Basic Qualifications
Preferred Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Servicios Comerciales Amazon México S. de R.L. de C.V.
Job ID : A3103851
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Manager • Torreón, Coahuila, Mexico