JAMS Automation Engineer - Hybrid in Guadalajara

Overview

JAMS Automation Engineer - Hybrid in Guadalajara

Responsibilities

• Develop, test and validate PowerShell scripts as part of automation workflows and maintain in source control for change management.
• Create and Maintain a Dynamic Inventory of all JAMS Scheduler Jobs.
• Create and maintain a JAMS incident tracker for logging dates and times of all warnings and errors from JAMS Scheduler Jobs as well as escalation and fix details.
• Update Job properties (Schedules, Source Code etc.) as directed by Job owners.
• Proactively review and monitor the health of all JAMS Jobs i.e. daily reviewing output of all jobs.
• Review job failures and take corrective action where possible or escalate to Job owner as necessary.
• Log Service Desk ticket (incident) for all JAMS Scheduler Job failures, provide resolution in collaboration with job owner and maintain incident resolution log / knowledge base.
• Installation of JAMS Client tools, JAMS software updates and / or reporting tools.
• Liaise with JAMS account representative and Sompo procurement in relation to JAMS Schedule annual support License renewals.
• Participate in IT projects, responsible for development of automation workflows outlined in the Project.
• Plan and directed by the Project Manager, at whatever level of effort or participation has been defined for them.
• Build, administer, monitor and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments.
• Work with Application team members to evaluate automation workflow needs and requirements.
• Develop integrations between infrastructure systems for data analysis and reporting through REST API calls.
• Maintain JAMS platform, standard operating procedures, perform changes, apply patches, and updates as required.
• Prevent, diagnose, troubleshoot, and resolve automation runbook errors.
• Maintain strict change control of the automation infrastructure.
• Continuously identify and report areas of improvement in the automation arena and implement improvements when approved.
• Contribute to on-going research and evaluation of new technologies.
• Responsible for completing other work requirements or tasks that are requested by IT management when necessary to meet the goals and objectives of the department or company.
• Work continuously on a task until completion to ensure business automation workflows remain available 24 / 7.
• Be able to multitask while ensuring the highest quality of work is maintained.
• Establishing a good working relationship with customers and other IT groups.
• Be able to work independently within established policies and procedures.
• Perform routine tasks unsupervised.

Technical Qualifications

General Qualifications

Details

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