Call Center Bilingual Agent - Telecom

At SYKES MEXICO, we continue to grow!
We are looking for responsible and passionate individuals. We are expanding our team and seeking Bilingual Customer Service Agents to join us, with the opportunity to earn up to MXN $18,500 gross monthly.

HIRING NOW! (Only Mexico City and Metropolitan Area)

We offer:

• Competitive salary ranging from MXN $13,200 to MXN $18,500 gross PER MONTH.
• Opportunity to earn a HIGHER INCOME by working 48 hours per week.
• Bi-weekly payment.
• Productivity bonuses.
• Meal vouchers.
• $5,000 GRADUATION BONUS (in Wireless campaign)
• Additional PAID DAY OFF per year.
• Corporate transportation to specific locations.
• Legal benefits + life insurance.
• Fully paid training.
• Direct employment with the company.
• Growth opportunities.
• 2 days off per week.
• Referral program (Earn up to $7,000 per referral) with no referral limit.
• Educational agreements with scholarships up to 60% discount.
• Discounts at Medical Laboratories, Restaurants, Department Stores, Six Flags, Inbursa Aquarium, among others.

Requirements:

• Completed high school education.
• 18 years old or older.
• Advanced/Native level of English: ability to read, write, and speak English fluently.
• Full-time availability from MONDAY TO SUNDAY, from 7:00 am to 9:00 pm (Your work schedule will be assigned within this timeframe)
• Desirable experience in Customer Service, Sales, Technical Support, and/or Collections.
• You should have your residence within 1 hour and 30 minutes or less of the work area (Centrum Park, Tlalnepantla, State of Mexico)
• Proficiency in PC usage, databases, and Office software.
• Customer service-oriented with a focus on problem-solving.
• Ability to perform various tasks (multitask)

If you are interested and meet ALL the requirements, apply now to start your 100% remote process!