Bilingual Customer Service Executive - Call Center Advanced English CDMX

AT SYKES, WE ARE LOOKING FOR YOUR TALENT!

Join the best team and work as a Bilingual Customer Service Agent for a major US financial institution.

We are offering you the following:

• Competitive salary ranging from $12,000 to $14,000 MXN per month.
• Excellent bonus scheme STARTING FROM TRAINING.
• Meal vouchers.
• Corporate transportation to strategic locations.
• Legal benefits + life insurance.
• ONE ADDITIONAL VACATION DAY PER YEAR.
• Fully paid training.
• Direct employment with the company.
• Growth opportunities.
• Referral program (Earn up to $7,000 per referral) with no referral limit.
• Educational agreements with scholarships up to 60% discount.
• Discounts at Medical Laboratories, Restaurants, Department Stores, Six Flags, and Inbursa Aquarium, among others.

You only need the following:

• Partial high school education.
• 18 years old or older.
• Advanced level of English: ability to read, write, and speak English fluently.
• You should have your residence within 1 hour and 30 minutes of the work area (the campaign is in-person).
• Desirable experience in Customer Service/Call Center.
• Proficiency in PC usage, databases, and Office software.
• Customer service-oriented with a focus on problem-solving.
• Ability to perform various tasks (multitask)
• Availability for shifts between 7:00 am and 11:00 pm from Monday to Sunday (YOUR 8-HOUR WORK SHIFT + LUNCH HOUR WILL BE ASSIGNED WITHIN THIS TIME FRAME).

If you are interested and meet all the requirements, apply now and start your 100% remote process!