Especialista de Soporte para proveedores

We're Hiring Join Our Operations Center Team at UPS – Mexico City

Are you passionate about technology, customer service, and process optimization? UPS is looking for you to support our internal operations and coordinate with external service providers. This is a dynamic, hands-on role where innovation and teamwork are key.

Job Summary

As part of our operations center, you'll deliver exceptional service to internal customers, manage external performance metrics, and support process automation and training initiatives. You'll work with cutting-edge tools and systems to streamline logistics and enhance service delivery.

Responsibilities

• Provide outstanding customer service and respond to internal inquiries.
• Monitor and improve External Vendors performance using data-driven insights.
• Stay up to date with UPS products, services, and industry trends.
• Operate and train others on relevant software and devices.
• Maintain a clean, organized, and safe work environment.

Technical Tools You'll Use

Qualifications

Skills We Value

Location

On-site at UPS Eugenia Office, Mexico City

Employment Type

Permanent

At UPS, we are committed to fostering a workplace free from discrimination, harassment, and retaliation. Join us and be part of a global team that delivers excellence every day.