Principal, Enterprise Architect

Overview

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Job Category : Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Salesforce is looking for a visionary Principal Architect – Enterprise AI Transformation to lead our most strategic architecture engagements with our marquee customers at the intersection of AI, enterprise platforms, and digital transformation. In this role, you will partner directly with CIOs, CTOs, and Chief Architects at the world’s largest enterprises to help them reimagine their businesses through AI-powered innovation on the Salesforce Platform. You will drive the architectural vision for how the Salesforce suite is implemented at the most demanding enterprise scale. This is a high-trust, high-impact role shaping the future of how AI transforms customer experience, productivity, and decision-making for global organizations. You will also help build a global community of enterprise architects, creating alignment across customers, partners, and Salesforce teams around modern architectural patterns and responsible AI adoption.

Key Responsibilities

• Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Fortune 1000 companies, helping shape their enterprise transformation through AI and the Salesforce platform.
• Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.
• Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.
• Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.
• Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.
• Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on real-world enterprise needs.
• Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.

What We're Looking For

Preferred Qualifications

Inclusion and Requirements

Postings include information about accommodations for applicants with disabilities. If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.

Posting Statement : Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We rely on merit and qualifications to drive recruiting, hiring, promotion, and compensation decisions. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran status, or any other classifications protected by law.

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