Accounts Receivable Analyst

Why Compucom?

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Job Summary

The Accounts Receivable Analyst II will report into the Team Lead and the position will be based out of Mexico City.

This role will have ownership of the Accounts Receivable portfolio. This includes :

• Managing the customers relationship assigned to him / her for the US and Canada operations for collection purposes
• Contacting assigned customers with overdue accounts to collect the receivable balances
• On the other hand, proactively contact customers with no overdue balances to assure on time payments
• Escalate with the Team Lead issues with customers with overdue accounts to research on the root cause
• Liaise with the sales team to escalate issues and provide AR updates on customers with overdue balances
• Meet collection objectives aligned with corporate goals
• Partnership with the Credit Team to provide feedback on status of AR balances on customers placing new orders that overpasses their credit limit amount
• Partnership with Product Sales Operations, Service Billing, Cash Apps and Accounting teams to resolve billing issues and streamline processes
• Supporting data analysis and ad hoc reporting of AR to stakeholders à Finance leadership, operations and sales
• Reconciling specific customer accounts to clear subledger balances

Unapplied and unidentified cash subledgers

Duties and Responsibilities

We need from you :

Preferred Qualifications

We offer

Equal Employment Opportunity

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law