Key Account Manager

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision : to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Buscamos un Key Account Manager que lidere la gestión de cuentas globales top y contribuya al crecimiento del negocio mediante la atracción de nuevos clientes en México.

Responsabilidades

• Mantener y fortalecer relaciones con cuentas globales estratégicas, asegurando altos niveles de satisfacción y fidelización.
• Desarrollar planes de cuenta personalizados por industria, alineados con objetivos comerciales y operativos.
• Identificar oportunidades de negocio dentro de cuentas existentes (upselling, cross-selling).
• Prospectar y atraer nuevos clientes en los sectores objetivo, generando propuestas de valor competitivas.
• Coordinar con equipos internos (operaciones, aduanas, pricing, customer service) para garantizar la calidad del servicio.
• Negociar contratos, tarifas y condiciones comerciales con clientes clave.
• Participar en licitaciones (RFQs) regionales y globales.
• Monitorear KPIs de servicio, rentabilidad y cumplimiento.
• Representar a la empresa en ferias, eventos y reuniones ejecutivas con clientes.

Requisitos

Conocimientos y habilidades