Enterprise Systems Product Owner

SoftServe is a leading digital services and consulting company, empowering businesses with cutting-edge technology solutions. With a presence across the USA, Europe, APAC, and LatAm regions, our dedicated team of professionals drive innovation and deliver impactful results for clients, including ISVs and Fortune 500 companies, helping them transform and thrive in a fast-paced digital world.

Our global Center of Excellence team has over 200+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12+ locations worldwide. We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations.

In cooperation with our client, we empower agile engineering teams by documenting requirements and prioritizing work for faster business capability delivery. Our dynamic 6-person Enterprise Systems Product team, we collaborate on strategic projects and operational workstreams, enhancing business systems to support a growing SaaS / PaaS enterprise under seasoned leadership.

IF YOU ARE

• Strong in Jira and supporting business systems using Agile Scrum and Kanban-style engineering teams
• Experienced in pointing and prioritizing work, triaging issues, and researching feature requests with business owners
• Proficient in writing and editing technical and requirements, or process documentation
• Aimed at understanding stakeholders' requests quickly, refining requirements and referring to documentation
• An initiative professional who solves problems, understands requirements, and gathers lacking information
• Responsive and assertive in communication and ticket management
• Familiar with Netsuite, Salesforce, Avalara, Coupa, Gainsight, Zendesk, and their integrations to Salesforce (nice to have)
• Capable of maintaining business communication with a client in English

AND YOU WANT TO

TOGETHER WE WILL

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.

SOFTSERVE IS WHERE YOU ARE

Enjoy our Flexible Workplace - work from home, or in any office of your country!

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